26 Best Real Life Chatbot Examples Well-Known Brands

It also starts the conversation with positive associations of your brand. Your natural language bot can represent that your company is a cool place to do business with. Viewsonic’s Online Support utility is built into their site and helps users through setup and troubleshooting their wide range of products (TVs, projectors, tablets, digital media devices, etc). Just choose your product type and ask your question using natural language and it’ll find relevant responses in their help system. Yoko is Toshiba France’s first-line customer service chatbot.

They might not be able to foster engaging conversations like a gendered name. Hello Barbie is the companion chatbot built into the Wi-Fi-enabled talking Barbie doll called Hello Barbie. The doll says things like “I love hanging out with you” and “You know what I want to talk about? ” The big new feature here is the bot’s ability to remember things from previous conversations and keep users engaged over time (favorite color, hopes for the future, which startups they think are cool). In the past, chatbots were limited to prompting users for responses, often chosen from a list, and delivering static answers, pulled from a corresponding list. Today’s chatbots are far more flexible, using AI to interpret users’ freeform thoughts and synthesizing responses from knowledge bases on which they have been formally trained.

Quick Tips for Picking a Chatbot Name

Choosing the name will leave users with a feeling they actually came to the right place. Keep in mind that the secret is to convey your bot’s goal without losing sight of the brand’s fundamental character. Even if a chatbot is only a smart computer programme, giving it a name has significant benefits. With Starter Story, you can see exactly how online businesses get to millions in revenue.

The practice of naming transcends geographies, cultures and time. As far as history dates back, humans have named everything, from mountains to other fellow humans. A name creates an emotional bond by establishing identity and powerful associations in the mind. This is why people who raise animals for food rarely name them. Since chatbots have one-on-one conversations with your customers, giving them a name will help drive an instant connection.

For searching the web and generating content

Before we get into the chatbot examples, though, let’s take a quick look at what chatbots really are and how they actually work. This AI can judge how well a given message fits within the context of the entire conversation. But even the most advanced chatbots get confused during seemingly simple conversations. This chatbot had been developed by Stanford University for the Alexa Prize competition.

For example, ‘Oliver’ is a good name because it’s short and easy to pronounce. As you can see, the second one lacks a name and just sounds suspicious. By simply having a name, a bot becomes a little human (pun intended), and that works well with most people.

Now that we’ve established what chatbots are and how they work, let’s get to the examples. Here are 10 companies using chatbots for marketing, to provide better best chatbot names customer service, to seal deals and more. Ada is an automated AI chatbot with support for 50+ languages on key channels like Facebook, WhatsApp, and WeChat.

Try to use friendly like Franklins or creative names like Recruitie to become more approachable and alleviate the stress when they’re looking for their first job. As soon as you resonate with a name (or names), secure the domain and social media handles as soon as possible to ensure they don’t get taken. If you choose something too narrow, it may be challenging to diversify your product and revenue streams down the road.